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Review of Medical Reports & Specialist Liaison

Review of Medical Reports & Specialist Liaison

A professional way to ensure workplace decisions are guided by accurate, independent medical information. This service enables Occupational Health physicians to request, review and interpret reports from an employee’s treating clinicians—with employee consent—so employers can act fairly, compliantly and with full understanding of health implications.
94.99120.00
Reviewed by Occupational Health physician

Reviewed by Occupational Health physician

Consent-driven, GDPR-compliant process

Consent-driven, GDPR-compliant process

Independent work-focused report for management

Independent work-focused report for management

  • Clarifies complex medical histories for HR/line managers
  • Ensures safe, fair and compliant decision-making
  • Supports return-to-work, adjustments or retirement processes
  • Strengthens communication between employers, employees and clinicians

Who are you?

Select your role to proceed with the appropriate referral form

Medical Report Reviews Made Simple

Employers often face difficult decisions when an employee is absent due to illness, has a chronic condition, or is undergoing specialist treatment. Without a clear interpretation of the medical situation, managers risk acting unfairly or breaching health and safety obligations. Our Review of Medical Reports & Specialist Liaison service ensures that with the employee’s written consent, our Occupational Health team contacts their GP, consultant or therapist, obtains relevant medical reports, and translates them into a concise, work-focused opinion. This approach gives employers reliable guidance while safeguarding employee rights and confidentiality under GDPR and the Access to Medical Reports Act.

Medical Report Reviews Made Simple
1

Employer Referral

HR/management requests an OH review.

2

Employee Consent

Worker signs the authorisation form, retaining full rights over disclosure.

3

Specialist Liaison

OH physician contacts GP/consultant and requests the agreed reports.

4

Medical Review & Report

OH reviews findings and issues a structured, work-relevant summary for HR.

We aim to issue the OH report within the same working day of receiving all medical documents. Where delays occur (e.g., clinic response times), we keep communication open with the employer.

What’s Included?

What’s Included?

  • Request and collation of GP/consultant reports (with employee consent)

  • Independent OH review of clinical information

  • Clear recommendations on work fitness, restrictions and adjustments

  • Integration with HR processes (return-to-work, capability, retirement)

  • GDPR-compliant handling of all data

What’s Not Included?

What’s Not Included?

  • Accessing records without employee consent

  • Emergency or urgent medical care

  • Legal advocacy or pension trustee determinations (though reports can inform them)

When Should Employers Use This Service?

When Should Employers Use This Service?

  • Long-term or complex absence where treatment details are unclear

  • Ill-health retirement applications requiring consultant input

  • Return-to-work planning where GP/consultant advice is essential

  • Complex cases needing coordination between HR, OH and specialist clinicians

  • Ensuring compliance with fair procedures and employment law

most frequently

Frequently Asked Questions

Yes—no report is obtained without the employee's explicit consent.

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